Introduction

John Lewis Business Accounts is committed to protecting your privacy.

This Privacy Policy explains our data processing practices and your options about the ways your personal data is used. We reserve the right to change our Privacy Policy from time to time and would encourage you to check regularly for any changes that may have taken place.

If you have any requests concerning your personal information or any queries about our processing please contact us by service@johnlewisbusinessaccount.com or by telephoning 0345 602 1864.

Data protection

John Lewis plc is a registered data user under the Data Protection Act. We treat your personal information as confidential and make sure it is kept on a secure server to ensure that all personal and transactional information is protected to the highest standards.

Other websites

Our website contains links to other websites which are outside our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of these sites may collect information from you which will be used by them in accordance with their privacy policy, which may differ from ours.

Cookies

When you visit the John Lewis Business Account website, we collect information about your computer and assign you a "cookie" (a small, unique identifier text file). You don’t provide this information, it’s collected automatically as a way of supporting your visit to this website.

John Lewis Business Accounts uses cookies for a number of purposes e.g., to provide the mechanisms for online services and to monitor traffic on the site.

See our Cookie policy page for more information.

Access rights

You have the right to access the personal data that’s held about you. To obtain a copy of the personal information John Lewis Business Accounts holds about you, please write to us at the following address: Company Secretary, John Lewis Partnership, Partnership House, Carlisle Place, London SW1P 1BX - there is a fee for this service.

Business Account service provided by Atos Worldline UK Limited

This online service for the provision of business accounts is provided by Atos Worldline UK Limited for John Lewis and Waitrose customers (“this service”). You will access this service via a link from one or more website(s) (“the Website(s)”) operated by John Lewis Business Accounts.

Atos Worldline UK Limited is committed to protecting the information you provide about yourself when using this service. This Privacy policy explains Atos Worldline UK Limited’s data processing practices and your options regarding the ways in which your personal data is used. If you have any requests concerning your personal information or any queries with regard to the data processing practices, please contact us.

Information collected

Atos Worldline UK Limited collects the details you provide when you register with this service. Your personal data will be processed to provide information, goods, products and services you request in the form that you require.

If Atos Worldline UK Limited require sensitive personal data then they will ensure that the collection and use is in strict accordance with the principles of data protection contained in the Data Protection Act 1998 and EU Directive 95/46/EC.

Atos Worldline UK Limited may also collect additional information if you provide them with feedback on this service. Atos Worldline UK Limited also monitors customer traffic patterns and site use so as to improve the service provided.

If you believe that any information which Atos Worldline UK Limited holds about you is incorrect or incomplete, please contact us.

Use of your information and your preferences

Atos Worldline UK Limited uses the information you have submitted to process your order on behalf of John Lewis Business Accounts.

There may be times where we need to communicate with you for administrative or operational reasons relating to our products and services. Atos Worldline UK Limited will not use your information for direct marketing purposes.

Disclosures of your information

Your information may be passed to and used by all companies within the John Lewis Partnership Group. Atos Worldline UK Limited will not pass your personal data to any other third party except for any successors in title to our business, suppliers that process data on our behalf and companies within the Atos Worldline UK Limited group of companies. Atos Worldline UK Limited may also use and disclose information in aggregate (so that no individual customers are identified) for strategic development purposes.

Atos Worldline UK Limited will also disclose your personal data if it is requested by the police or a regulatory or government authority investigating illegal activities to provide information concerning your activities while using this service or otherwise is compelled to do so by law.

Cookies

This website, along with most other major websites, uses cookies. Cookies are pieces of information that a website transfers to the cookie file on your computer's hard disk. Cookies enable users to navigate around websites and (where appropriate) enable us to tailor the content to fit the needs of visitors who have accessed the site and help us improve the user experience.

None of the cookies used on our websites collect personally identifiable information about you.

Without cookies enabled, you will not be able to use this service.